What is Cash on Delivery?
- Cash on delivery is as simple as the term suggests. Here’s how it works:
- 1. You order the item using the “Cash on Delivery” option.
- 2. The item is then delivered to your doorstep.
- 3. You pay cash to the delivery person for the amount as mentioned in the invoice.
- That’s it. It’s as simple as ABC 😉
Why are the items so cheap?
- Because we like it that way
What about refunds?
- Please read our page on refund policy for more details.
How is the shipping handled?
- Our deliveries are operated via in-house delivery team and professional courier companies.
- For more details, read our shipping policy.
What kind of products do you sell?
- We can provide all kinds of goods that are deemed ethical and lawful. If you can’t find it at our website, please contact us and we will try our best to provide you the item at the best possible price.
- If you have any further questions that require answers, feel free to use the contact us page.
What is Authorized Dealer or Agent Warranty
- The agent of the brand provides official warranty for the product.
What if the product I received is damaged or not as shown in the picture on the website?
- Well, you are protected by our 7 day return policy. Please read our return policy for more information with regarding to this.
Can I purchase these items from your showroom?
- Yes, by all means you can. All items are available to purchase at our showroom.
I tried calling you several times, but nobody answered.
- Please call us during operating hours. If you are still unable to reach us during working hours, please file a complaint against this matter, with the time and date you called to support@leoproduct and we will take severe action against our customer care team after finding the problem.
- If you still have mercy on us and wish to place an order, you can email us with your contact number to support@leoproduct and we will get back to you. You can also contact us via message on our facebook page.
Why are most of your items from China?
- Did you know that the most premium brands such as Samsung, Apple, Panasonic are Made in China. All factories of the best brands in the world are now established in China due to the low cost of production in the country. Thus, our products end up coming from China.
How do I trust you
- Same way we trust you when sending via cash on delivery. You can easily reject the delivery and not pay for the order, but we will have to bear the loss of the delivery charge.
- We have been in business for over 4 years and customer trust is our highest priority. Do trust us, we will serve you better every time 🙂
